Today's Heckler
I thought it was pretty spot on!
Lazy staff, lazy customers - and they call it fast food
Sidi CollinsDecember 7, 2006
HECKLER
I WORK at a popular fast food chain. Well actually, its not popular, because no one comes in. Customers make the assumption that I give a damn about our bad customer service.
Imagine this: not only did you have school today but you also had work, your shift is finally up and just as you're walking out, a rude customer walks up to you and says in a droning voice: "By the way, I'm not going to come back here." Like it's your fault the system is structured badly.
While they are saying this you are thinking to yourself: "Why the hell am I meant to care?
I'm 14. I bothered to come to work today when I was meant to go out. I served you even though you were rude to me, and I'm off the clock, so it's not my job to care."
It is not like I'm fabulously compensated for my time. I get $7.22 an hour and I spend most of my time doing the jobs of the lazy workers that sit around and eat chips - as well as stacking the fridge, serving customers, and the worst job, cleaning the toilets, which stink, by the way.
I also get the privilege of cleaning the tables when customers decide not to walk the whole two metres to the bin to put in their junk. Is it really that hard to throw away your rubbish when the bin is right near the door you're leaving from?
Another thing that annoys me is when people come in minutes before we close and order the biggest thing on the menu, when we have already cleaned and thrown out the food.
And then there are the people who say they are on a diet, come in and order a bacon, processed cheese and chicken sandwich and then add: "Oh yes, make it a diet cola."
Yes, having a diet cola instead of a regular will stop that plastic cheese, fatty bacon and deep-fried chips from going straight to your thighs, darling.
People can be so irrational. They wait in their car for 10 minutes to get a drive-through cola when they could walk 10 metres from the car, order it, and be back out in two minutes.
Another thing about my work is the disregard for other people's schedules.
Just when I adjust my social budget to cope with a total lack of shifts, I need to readjust my social schedule when they throw me on for 30 hours a week.
As you can see, I hate my job. I think I have a solution that will solve all these problems. I think I will quit. But you lot? Stop eating there. You're causing more misery than your own heart disease.
Lazy staff, lazy customers - and they call it fast food
Sidi CollinsDecember 7, 2006
HECKLER
I WORK at a popular fast food chain. Well actually, its not popular, because no one comes in. Customers make the assumption that I give a damn about our bad customer service.
Imagine this: not only did you have school today but you also had work, your shift is finally up and just as you're walking out, a rude customer walks up to you and says in a droning voice: "By the way, I'm not going to come back here." Like it's your fault the system is structured badly.
While they are saying this you are thinking to yourself: "Why the hell am I meant to care?
I'm 14. I bothered to come to work today when I was meant to go out. I served you even though you were rude to me, and I'm off the clock, so it's not my job to care."
It is not like I'm fabulously compensated for my time. I get $7.22 an hour and I spend most of my time doing the jobs of the lazy workers that sit around and eat chips - as well as stacking the fridge, serving customers, and the worst job, cleaning the toilets, which stink, by the way.
I also get the privilege of cleaning the tables when customers decide not to walk the whole two metres to the bin to put in their junk. Is it really that hard to throw away your rubbish when the bin is right near the door you're leaving from?
Another thing that annoys me is when people come in minutes before we close and order the biggest thing on the menu, when we have already cleaned and thrown out the food.
And then there are the people who say they are on a diet, come in and order a bacon, processed cheese and chicken sandwich and then add: "Oh yes, make it a diet cola."
Yes, having a diet cola instead of a regular will stop that plastic cheese, fatty bacon and deep-fried chips from going straight to your thighs, darling.
People can be so irrational. They wait in their car for 10 minutes to get a drive-through cola when they could walk 10 metres from the car, order it, and be back out in two minutes.
Another thing about my work is the disregard for other people's schedules.
Just when I adjust my social budget to cope with a total lack of shifts, I need to readjust my social schedule when they throw me on for 30 hours a week.
As you can see, I hate my job. I think I have a solution that will solve all these problems. I think I will quit. But you lot? Stop eating there. You're causing more misery than your own heart disease.
posted by Di Sawell at Thursday, December 07, 2006
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